Policies

Shipping Policy

Where we ship

We ship to addresses within the USA. We do not ship to Canada, Mexico or other countries at this time.

Processing and delivery

Dispatch and delivery times are confirmed before your order ships. Business days are Monday to Friday, excluding US federal holidays. Carrier, address and local conditions can change delivery dates. Alaska and Hawaii may take longer. PO boxes and APO addresses are shipped by USPS.

Shipping cost

The shipping cost is shown at checkout before you pay.

Signature on delivery

Signature requirements are confirmed before your order ships. Please make sure someone can sign for the parcel at the address you enter.

Insurance

Your order is insured while it is in transit.

Tracking

When your order ships, we send you a tracking number by email.

Address

Please check your address before you order. We cannot change the address once an order has shipped.

Lost or delayed packages

If your order has not arrived in the expected time, write to us with your order number. We will trace the parcel with the carrier, then reship it or refund it, at our cost.